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New Zealand NZeTA photo

head 70–80 %

Sample

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New Zealand · NZeTAPhoto requirements
Head
70–80 % of the photo height
Background
Plain white
Glasses
Clear lenses only, no glare
Expression
Neutral, mouth closed

SourceImmigration New Zealand

Verified

Quick answer: Background for the New Zealand NZeTA photo: plain light-coloured background (not white). Head occupies 70–80% of photo height. Neutral expression, clear lenses only, no glare. Last verified .

Requirements

Photo requirements

Head height70–80% of photo height
BackgroundPlain light-coloured background (not white).
PoseStrictly full face, head without rotation or tilt, shoulders level.
ExpressionNeutral expression, mouth closed, eyes open.
GlassesClear glasses only, no reflections; sunglasses prohibited. See full rules →
LightingShadows on the face and background not permitted.
Head coveringReligious or medical reasons only; must not cover the facial oval.
AttireNeutral clothing, shoulders visible, without uniform or distracting accessories.
Digital resolution900 × 1200 to 2250 × 3000 px
File formatJPG / JPEG
File sizemin 512 KB · max 3.14 MB Compress photo to 2 MB — New Zealand NZeTA →

New Zealand-specific things to know

  • A selfie is accepted only when applying for the NZeTA in the mobile app.

How NZeTA photos are verified

New Zealand visa photos are reviewed by consular officers who compare the submitted photo against biometric standards set by the issuing country. For digital applications, an automated pre-screening step checks the background colour, head position and file dimensions before the image reaches a human reviewer. Photos that fail the automated check are rejected immediately, without manual review.

Visa photos carry a higher rejection risk than passport photos because requirements vary by visa category — tourist, work, student and transit visas can each specify different dimensions or background rules. Always use the exact profile for your specific visa type rather than assuming one photo fits all New Zealand visa categories.

  • Physical print submissions require precise physical dimensions — digital conversion at the wrong DPI is a common source of rejection.
  • The photo must be recent — most visa authorities require the image to be taken within the last three to six months.

Examples and mistakes

What makes New Zealand NZeTA photos accepted

One compliant example next to the six most common rejection causes for New Zealand NZeTA applications. These are the differences that most often determine whether a document photo is accepted.

Accepted Accepted photo example, New Zealand NZeTA: face centered, plain background, neutral expression

Compliant New Zealand NZeTA example

  • Face centred, looking directly into the lens
  • Plain background — no shadow, pattern or texture
  • Neutral expression, eyes open, mouth closed
  • No glasses, no hair across the face

Top 6 New Zealand NZeTA rejection causes

Rejected photo example, New Zealand NZeTA: background shadow
Background shadow Shadow on the wall behind the head, or background with a visible pattern or gradient
Rejected photo example, New Zealand NZeTA: smile / open mouth
Smile / open mouth Visible smile with teeth or open mouth instead of a neutral expression
Rejected photo example, New Zealand NZeTA: glasses with glare
Glasses with glare Glasses with a clearly visible light reflection covering part of the eye
Rejected photo example, New Zealand NZeTA: hair across the face
Hair across the face Loose hair strands covering the eyes, eyebrows or part of the face
Rejected photo example, New Zealand NZeTA: eyes off-camera
Eyes off-camera Eyes looking to the side instead of directly into the camera lens
Rejected photo example, New Zealand NZeTA: head tilted
Head tilted Head tilted so the eye line is no longer horizontal

How to take it

How to take your New Zealand NZeTA photo correctly

Background and light

Background: plain white

The tool puts in the required background. Stand half a metre from a plain light wall, face a window and shoot without flash — then there are no shadows on your face or on the wall.

Framing

Head: 70–80 % of the photo height

Camera at eye level, about a metre away; head and shoulders in the shot. The tool crops it to the required size.

Glasses

Clear lenses only, no glare

If you wear glasses, check the shot: no glare on the lenses, eyes clearly visible.

Expression and gaze

Neutral expression, mouth closed, eyes open

Look straight into the lens with your head level; keep hair away from your eyes and eyebrows.

Full guide: Passport photo at home →

Drop your photo hereChoose a photo

Prepare your New Zealand NZeTA photo

An ordinary selfie will do: we fix the background, light and framing ourselves — to this document's rules. The preview is free.

  • Head straightHold the phone at eye level and your head straightens by itself.
  • Face uncoveredMove your hair away so your eyes and eyebrows show.
  • No glare on glassesStand so that no light reflects in the lenses.

Printing and submission

Local application route

AuthorityImmigration New Zealand
SourceAcceptable photos for a visa or NZeTA
Verified
What the source confirms
  • Portrait photograph, 3:4 aspect ratio, from 900 × 1200 to 2250 × 3000 px.
  • Upload: JPG/JPEG file between 512 KB and 3.14 MB.
  • Taken within the last 6 months.
  • Background: plain, light-coloured (not white).
  • The ears must be visible unless a scarf is worn for religious or medical reasons; a head covering must not cover the mouth or the sides of the face.

Questions

Frequently asked questions

The New Zealand NZeTA photo must meet the authority requirements shown in the table above. The head must occupy 70–80% of the photo height. Many consulates also require a specific digital file size — see the spec table above for full details.

Requirements checked against Acceptable photos for a visa or NZeTA ·

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