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New Zealand visa photo

head 70–80 %

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New Zealand · VisaPhoto requirements
Head
70–80 % of the photo height
Background
Plain white
Glasses
Clear lenses only, no glare
Expression
Neutral, mouth closed

SourceImmigration New Zealand (Ministry of Business, Innovation and Employment)

Verified

Quick answer: Background for the New Zealand visa photo: plain light-coloured background (not white). Head occupies 70–80% of photo height. Neutral expression, clear lenses only, no glare. Last verified .

Requirements

Photo requirements

Head height70–80% of photo height
BackgroundPlain light-coloured background (not white).
PoseStrictly full face, head without rotation or tilt, shoulders level.
ExpressionNeutral expression, mouth closed, eyes open.
GlassesClear glasses only, no reflections; sunglasses prohibited. See full rules →
LightingShadows on the face and background not permitted.
Head coveringReligious or medical reasons only; must not cover the facial oval.
AttireNeutral clothing, shoulders visible, without uniform or distracting accessories.
Digital resolution900 × 1200 to 2250 × 3000 px
File formatJPG / JPEG
File sizemin 512 KB · max 3.14 MB Compress photo to 2 MB — New Zealand visa →

New Zealand-specific things to know

  • The online photo is set by the file, not millimetres: JPG or JPEG, 512 KB to 3.14 MB — a floor as well as a ceiling — in 3:4 portrait; the 35 × 45 mm size applies only to paper applications.
  • AI or editing is explicitly banned — colour, brightness or sharpness changes, background cut-outs, skin smoothing — and a photo of a photo is refused; a phone that filters automatically must have the feature turned off.
  • Ears must be visible unless covered for religious or medical reasons, and glasses are fine only if clear and without glare; INZ suggests removing them if they cause trouble.

How visa photos are verified

Immigration New Zealand (INZ) sets the visa and NZeTA photo on one page, and it is a digital photo: a JPG or JPEG between 512 KB and 3.14 MB, taken in portrait mode with a 3:4 aspect ratio, looking like you were photographed within the last 6 months, not edited or altered — no filters, beautification or AI editing tools, no cropping your head onto a plain background, no digitally removed glasses or jewellery — and not a photo of a photo. Your face covers 70–80 % of the image and sits in the middle, looking straight at the camera with a neutral expression and the mouth closed, the head straight, hair not covering the face or ears (the ears must show unless a scarf is worn for religious or medical reasons) and eyes open.

Read more

You may wear prescription glasses if they are clear and not tinted, with no heavy frames and no glare or reflection. Lighting has no shadows on the face or background and good contrast; INZ suggests standing 0.5 m from the background with the photographer 1.5 m in front of you.

The background is neutral and plain, with no other people or objects. A selfie is accepted only in the NZeTA mobile app. For a paper visa application the photo is 35 mm wide and 45 mm high.

Examples and mistakes

What makes New Zealand visa photos accepted

One compliant example next to the six most common rejection causes for New Zealand visa applications. These are the differences that most often determine whether a document photo is accepted.

Accepted Accepted photo example, New Zealand visa: face centered, plain background, neutral expression

Compliant New Zealand visa example

  • Face centred, looking directly into the lens
  • Plain background — no shadow, pattern or texture
  • Neutral expression, eyes open, mouth closed
  • No glasses, no hair across the face

Top 6 New Zealand visa rejection causes

Rejected photo example, New Zealand visa: background shadow
Background shadow Shadow on the wall behind the head, or background with a visible pattern or gradient
Rejected photo example, New Zealand visa: smile / open mouth
Smile / open mouth Visible smile with teeth or open mouth instead of a neutral expression
Rejected photo example, New Zealand visa: glasses with glare
Glasses with glare Glasses with a clearly visible light reflection covering part of the eye
Rejected photo example, New Zealand visa: hair across the face
Hair across the face Loose hair strands covering the eyes, eyebrows or part of the face
Rejected photo example, New Zealand visa: eyes off-camera
Eyes off-camera Eyes looking to the side instead of directly into the camera lens
Rejected photo example, New Zealand visa: head tilted
Head tilted Head tilted so the eye line is no longer horizontal

Typical rejection reasons and how to fix them

Typical reasons a photo is rejected under the rules Immigration New Zealand (Ministry of Business, Innovation and Employment) publishes: what is wrong and what to change.

ReasonFix
A file under 512 KB or over 3.14 MB, not a JPG or JPEG, or not in 3:4 portrait Use a JPG of 512 KB to 3.14 MB in portrait mode with a 3:4 ratio.
An edited, AI-enhanced or filtered photo, a cut-out background, or a photo of a photo Use an unedited photo taken directly, with phone filters switched off.
A face smaller than 70 % of the image, off centre, or turned to the side Centre the face at 70–80 % of the frame, looking straight at the camera.
Hair over the face or ears, a covered mouth, closed eyes, or an open mouth Show the face and ears, eyes open and mouth closed.
Tinted or heavy-framed glasses, glare or reflection, shadows or a patterned background Take glasses off if they cause glare; use even light and a plain neutral background.

How to take it

How to take your New Zealand visa photo correctly

Background and light

Background: plain white

The tool puts in the required background. Stand half a metre from a plain light wall, face a window and shoot without flash — then there are no shadows on your face or on the wall.

Framing

Head: 70–80 % of the photo height

Camera at eye level, about a metre away; head and shoulders in the shot. The tool crops it to the required size.

Glasses

Clear lenses only, no glare

If you wear glasses, check the shot: no glare on the lenses, eyes clearly visible.

Expression and gaze

Neutral expression, mouth closed, eyes open

Look straight into the lens with your head level; keep hair away from your eyes and eyebrows.

Full guide: Passport photo at home →

Drop your photo hereChoose a photo

Prepare your New Zealand visa photo

An ordinary selfie will do: we fix the background, light and framing ourselves — to this document's rules. The preview is free.

  • Head straightHold the phone at eye level and your head straightens by itself.
  • Face uncoveredMove your hair away so your eyes and eyebrows show.
  • No glare on glassesStand so that no light reflects in the lenses.

Printing and submission

Where to submit your visa application

A New Zealand visa is applied for online through your Immigration New Zealand account, uploading the digital photo; an NZeTA is requested online or in the NZeTA mobile app, where a selfie is allowed; a paper application uses a 35 × 45 mm print.

Immigration New Zealand online application online application with upload

immigration.govt.nz — your online account; errors show when you submit the photo

Processing
Set by the visa type
Cost
Set by the visa type

JPG 512 KB to 3.14 MB, 3:4 portrait, face 70–80 %, unedited, within 6 months.

Authority page

Local application route

AuthorityImmigration New Zealand (Ministry of Business, Innovation and Employment)
SourceAcceptable photos for a visa or NZeTA
Verified
What the source confirms
  • INZ, photo standards: the photo must look like it was taken within the last 6 months; be a photo of you that is not edited or altered, and not a photo of a photo; photos that are AI-enhanced or altered do not meet the standards and the application may be delayed, declined or refused. The photo is collected and used as biometric information to establish or verify your identity.
  • INZ, size and format for online applications: between 512 KB and 3.14 MB; taken in portrait mode with a 3:4 aspect ratio; a JPG or JPEG file. Do not edit or enhance: no filters, beautification features or AI editing tools — this includes changing colour, brightness, contrast or sharpness, cropping the head and shoulders onto a plain background, changing facial features, skin smoothing or face slimming, and digitally removing glasses, jewellery, headbands, hats or toys.
  • INZ, position and visibility: the face covers between 70 % and 80 % of the image and is in the middle of the frame; looking straight at the camera with a neutral expression, the mouth closed, the face not turned or at an angle; the hair must not cover the face or ears — the ears show unless a scarf is worn for religious or medical reasons; head coverings removed unless for religious or medical reasons and then not covering the mouth or the sides of the face; the eyes open; in focus and not blurry.
  • INZ, glasses, lighting and background: prescription glasses allowed if clear and not tinted (no sunglasses), without heavy frames covering the face and without glare or reflection — removing them may be best; no shadows on the face or the background and good contrast between the face and the background, with the subject 0.5 m from the background and the photographer 1.5 m in front; the background neutral and plain, only you and no other people or objects, avoiding patterned or picture clothing.
  • INZ, other routes: selfies only in the mobile app for an NZeTA, with the arm stretched out, the phone at eyebrow height and the light behind the phone; a paper visa application «must be 35 mm wide and 45 mm high»; with a professional photographer the photo file size should be less than 10 MB; an NZeTA can only be requested online.

Questions

Frequently asked questions

A JPG or JPEG of 512 KB to 3.14 MB in portrait mode with a 3:4 ratio, looking like it was taken within the last 6 months, unedited and not AI-altered, the face 70–80 % of the image and centred, looking straight at the camera with a neutral expression and the mouth closed, hair off the face and ears, eyes open, and a plain neutral background.

Requirements checked against Acceptable photos for a visa or NZeTA ·

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