Skip to content

Japan My Number card photo 35 × 45 mm

head 70–80 %

Sample

Free: cropping, background replacement, check

14-day refund if the authority rejects the photo

Japan · My Number cardPhoto requirements
Size
35 × 45 mm
Head
70–80 % of the photo height
Background
Plain, one colour
Glasses
Clear lenses only, no glare
Expression
Neutral, mouth closed

SourceMy Number Card general site, Japan Agency for Local Authority Information Systems (J-LIS)

Verified

Quick answer: A Japan My Number card photo must be 35 × 45 mm. Plain background without foreign objects. Head occupies 70–80% of photo height. Neutral expression, clear lenses only, no glare. Last verified .

Requirements

Photo requirements

Format35 × 45 mm
Head height70–80% of photo height
BackgroundPlain background without foreign objects.
PoseStrictly full face, head without rotation or tilt, shoulders level.
ExpressionNeutral expression, mouth closed, eyes open.
GlassesClear glasses only, no reflections; sunglasses prohibited. See full rules →
LightingShadows on the face and background not permitted.
Head coveringNo headwear.
AttireNeutral clothing, shoulders visible, without uniform or distracting accessories.
Digital resolution480 × 480 to 6000 × 6000 px
File formatJPEG · sRGB / 24-bit

Japan My Number card photo: size in mm, cm, inches and pixels

Millimetres35 × 45 mm
Centimetres3.5 × 4.5 cm
Inches1.38 × 1.77″
Pixels at 300 dpi413 × 531 px
Pixels at 600 dpi827 × 1063 px

Japan-specific things to know

  • Japan allows black-and-white photos and sets file limits for the online application: JPEG, RGB, 20 KB–7 MB, 480–6000 pixels in both directions — CMYK files are refused.
  • The photograph is reduced to 2.75 × 2.20 cm on the card, which is why the face must stay clearly visible; a hat, a thick frame or a long fringe are among the listed failures.
  • The site spells out the cases of people who cannot meet the standard — an eye that cannot open, bandages, infants or bedridden people — and how to report them.

How My Number card photos are verified

For the Japanese My Number Card the application site's «face photo checkpoints» ask for a photo «taken within the last 6 months, front view, no hat, plain background» — black-and-white is acceptable, and «photos processed in a way that hinders face-to-face identity verification» are not. By post the photo is «4.5 cm high × 3.5 cm wide» with the name and the date of birth written on the back; online it is «a JPEG in RGB colour mode (CMYK is not accepted), 20 KB to 7 MB, 480 to 6000 pixels wide and 480 to 6000 pixels high», and images processed with editing software may not be accepted. The card shows the photo reduced to 2.75 cm × 2.20 cm. People who cannot meet the standard for an unavoidable reason write it on the application form or phone the free line; coverings for religion or medical reasons that leave the outline of the face visible (turban, hijab), medical wigs, hats, eye patches, sunglasses and bandages are allowed, and infants and people who cannot sit or stand can lie on a plain light sheet with no helper in the frame. The page lists unacceptable examples — off-centre or turned or tilted faces, a chair or a pattern or shadows in the background, glasses frames over the eyes or glare, a hat or hairband hiding the head, long fringe, red eyes, blur, noise, dots, jagged edges and deformation or masking.

Examples and mistakes

What makes Japan My Number card photos accepted

One compliant example next to the six most common rejection causes for Japan My Number card applications. These are the differences that most often determine whether a document photo is accepted.

Accepted Accepted photo example, Japan My Number card (35 × 45 mm): face centered, plain background, neutral expression

Compliant Japan My Number card example (35 × 45 mm)

  • Face centred, looking directly into the lens
  • Plain background — no shadow, pattern or texture
  • Neutral expression, eyes open, mouth closed
  • No glasses, no hair across the face

Top 6 Japan My Number card rejection causes

Rejected photo example, Japan My Number card: background shadow
Background shadow Shadow on the wall behind the head, or background with a visible pattern or gradient
Rejected photo example, Japan My Number card: smile / open mouth
Smile / open mouth Visible smile with teeth or open mouth instead of a neutral expression
Rejected photo example, Japan My Number card: glasses with glare
Glasses with glare Glasses with a clearly visible light reflection covering part of the eye
Rejected photo example, Japan My Number card: hair across the face
Hair across the face Loose hair strands covering the eyes, eyebrows or part of the face
Rejected photo example, Japan My Number card: eyes off-camera
Eyes off-camera Eyes looking to the side instead of directly into the camera lens
Rejected photo example, Japan My Number card: head tilted
Head tilted Head tilted so the eye line is no longer horizontal

Typical rejection reasons and how to fix them

Typical reasons a photo is rejected under the rules My Number Card general site, Japan Agency for Local Authority Information Systems (J-LIS) publishes: what is wrong and what to change.

ReasonFix
A photo older than six months, or one with a hat or a background that is not plain A photo from the last six months, front view, no hat, plain background.
A face off-centre, turned sideways or tilted A centred, front-facing, straight face.
Glasses or a hairband hiding part of the face, a frame over the eyes, glare in the glasses, sunglasses, a fringe over the eyes Eyes and the outline of the face fully visible.
Red eyes, shadows on the face or the background, blur, camera shake A sharp, evenly lit photo without shadows or red eyes.
Digital noise, dots, jagged edges, deformation or masking An unprocessed, clean digital image.
An online file that is not a JPEG in RGB, is smaller than 20 KB or larger than 7 MB, or is outside 480–6000 pixels A JPEG in RGB of 20 KB–7 MB, 480–6000 pixels in both directions.

How to take it

How to take your Japan My Number card photo correctly

Background and light

Background: plain, one colour

The tool puts in the required background. Stand half a metre from a plain light wall, face a window and shoot without flash — then there are no shadows on your face or on the wall.

Framing

Head: 70–80 % of the photo height

Camera at eye level, about a metre away; head and shoulders in the shot. The tool crops it to 35 × 45 mm.

Glasses

Clear lenses only, no glare

If you wear glasses, check the shot: no glare on the lenses, eyes clearly visible.

Expression and gaze

Neutral expression, mouth closed, eyes open

Look straight into the lens with your head level; keep hair away from your eyes and eyebrows.

Full guide: Passport photo at home →

Drop your photo hereChoose a photo

Prepare your Japan My Number card photo

An ordinary selfie will do: we fix the background, light and framing ourselves — to this document's rules. The preview is free.

  • Head straightHold the phone at eye level and your head straightens by itself.
  • Face uncoveredMove your hair away so your eyes and eyebrows show.
  • No glare on glassesStand so that no light reflects in the lenses.

Printing and submission

10 × 15 cm · 4 × 6″8 (4 × 2)
A4 · 21 × 29.7 cm36 (6 × 6)

Print at 100% scale, borderless, and turn off fit-to-page so each photo keeps its exact size.

Where to submit your My Number card application

A My Number Card is applied for online (a JPEG photo), by post (a 4.5 × 3.5 cm print with the name and the date of birth on the back) or from a photo booth, with the face photo meeting the checkpoints.

My Number Card application (online, by post or from a photo booth) online, by post or from a photo booth

kojinbango-card.go.jp — My Number free line 0120-95-0178

Processing
See the application pages of the site
Cost
See the application pages of the site

Within 6 months, plain background, 4.5 × 3.5 cm by post or a JPEG (RGB, 20 KB–7 MB, 480–6000 px) online.

Authority page

Local application route

AuthorityMy Number Card general site, Japan Agency for Local Authority Information Systems (J-LIS)
Source顔写真のチェックポイント — Face photo checkpoints
Verified
What the source confirms
  • My Number Card general site (J-LIS), «Face photo checkpoints», the photograph: taken within the last 6 months; front view, no hat, plain background; a black-and-white photo is acceptable; photos processed so that face-to-face identity verification is hindered are not acceptable.
  • Same page, the size: by post — 4.5 cm high × 3.5 cm wide, with the name and the date of birth written on the back; online — file format jpeg, colour mode RGB (CMYK and others are not accepted), file size 20 KB to 7 MB, pixel size width 480–6000 and height 480–6000; images processed with image-editing software may not be accepted; the card carries the photo reduced to 2.75 cm high × 2.20 cm wide.
  • Same page, unavoidable reasons: if a suitable photograph cannot be taken — for example because an eye cannot be opened owing to illness — the reason is written in the name box on the face of the application form, or the applicant phones the My Number free line (0120-95-0178) with the application ID; the municipal counter may ask about the circumstances when the card is handed over; photos can also fail for reasons other than the standard, such as being dark or impossible to crop.
  • Same page, coverings and special cases: people who keep the head covered for religious or medical reasons with the outline of the face visible (turban, hijab), people who habitually wear a wig, hat, eye patch or sunglasses for medical reasons and people with bandages may use such a photo; infants, people with disabilities and bedridden people who cannot stay upright may be photographed face-on lying on a plain light-coloured sheet, and a helper who holds or supports them must not appear in the picture.
  • Same page, unacceptable examples: the face off-centre, turned sideways or tilted; a chair, shadow or pattern in the background; glasses or a hairband hiding part of the face, a frame over the eyes, a very thick frame, light reflected in the glasses; a wide hairband or a hat hiding the head; sunglasses; decorations hiding the outline of the face or the facial organs; a fringe too long to show the eyes; a hair volume that makes the face small; red eyes from flash; a face markedly different from the usual one; a shadow on the face; blur or camera shake; digital noise, dots or ink bleed, jagged edges, deformation or masking applied by image processing.

Questions

Frequently asked questions

By post 4.5 cm high and 3.5 cm wide, with the name and date of birth on the back; online a JPEG in RGB of 20 KB to 7 MB and 480 to 6000 pixels in each direction.

Requirements checked against 顔写真のチェックポイント ·

More on this